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Chinese Journal of Management Science ›› 2021, Vol. 29 ›› Issue (12): 145-156.doi: 10.16381/j.cnki.issn1003-207x.2019.1930

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Steady-state Strategy for Collaborative Quality Improvement of New Retail Service Supply Chain Driven by Innovation

LI Jian-fei1,2, LI Bei1, SUN Meng-xia1   

  1. 1. School of Business Administration, Hunan University of Technology and Business, Changsha 410205, China;2. National Academy of Economic Strategy, Chinese Academy of Social Sciences, Beijing 100038, China
  • Received:2019-11-26 Revised:2020-05-07 Published:2021-12-28
  • Contact: 孙梦霞 E-mail:1011196768@qq.com

Abstract: China’s “technology and consumption upgrade” has not only accelerated the formation and emergence of the new retail service supply chain (NRSSC), but also realized sustainable development by driving the collaborative improvement and dynamic evolution of its quality system. From the dynamic perspective of innovation driven quality, the operation mechanism and dynamic evolution process of multi-agent collaborative quality improvement in the new retail service supply chain driven by innovation are analyzed, and the evolutionary game method is used to analyze and construct the dynamic evolutionary game model of multi-agent collaboration, so as to analyze the game strategy choice of each participant in the collaborative quality improvement of the new retail service supply chain. The Jacobian matrix is used to judge its strategy stability. The research shows that under the premise that the interests of multiple participants are satisfied, multi-agent collaborative quality improvement can maintain a stable state of the system; moreover, the quality potential difference is inversely related to the stability of collaborative quality improvement among multi agents; and also, good quality synergy and independent internal supervision mechanism can effectively promote the stability of collaborative quality improvement system.

Key words: innovation driven; new retail service supply chain (NRSSC); quality improvement; evolutionary game; steady-state strategy

CLC Number: