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Chinese Journal of Management Science ›› 2025, Vol. 33 ›› Issue (9): 121-134.doi: 10.16381/j.cnki.issn1003-207x.2022.0304

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Research on the Evaluation of Multi-channel Online Advertising Combination Effects Based on Channel Click Path

Li Li(), Bingkun Cao, Zhenyi Yang   

  1. School of Economics and Management,Nanjing University of Science and Technology,Nanjing 210094,China
  • Received:2022-02-21 Revised:2022-08-15 Online:2025-09-25 Published:2025-09-29
  • Contact: Li Li E-mail:lily691111@126.com

Abstract:

The rapid development of the Internet, mobile and social media has brought many new online advertising and marketing channels to e-commerce enterprises. Under the background of integrated marketing and multi-channel online advertising, users may not only contact the online advertising channels once before purchase, and the channels contacted successively will affect consumers jointly but not independently. Therefore, in the effectiveness study of multi-channel online advertising, it is also necessary to consider the multi-channel combination effect of online advertising.The click-stream data of this study comes from the third party insurance agency website in Nanjing. After extracting, cleaning and transforming, the basic variables of this study are obtained.To explore the combinatorial effect of multi-channel online advertising, according to the choice set theory, related research hypotheses based on the classified combination effects of online advertising channels are proposed, and then the COX model is constructed. Based on the channel click path data of individual users in e-commerce enterprises, the relevant variables are extracted, and the COX model is verified by empirical analysis. Then the channel combination effect of the same channel, cross-channel and channel classification is analyzed.The results show that the combination of advertising channels from firm-initiated channels to brand search of customer-initiated channels will have a positive combination effect on purchases, while the combination of advertising channels from customer-initiated channels to firm-initiated channels will have a negative impact on purchases. In addition, the order of channels that move from general-purpose search to brand-type search has a positive combination effect on purchases. The data are grouped by gender to explore the differences in advertising effects of users of different genders. The results can help enterprises establish their marketing mix of advertising channels and mitigate the cost of ineffective advertising channel mix.

Key words: multi-channel online advertising, advertising combination effect, COX model, click path data

CLC Number: