主管:中国科学院
主办:中国优选法统筹法与经济数学研究会
   中国科学院科技战略咨询研究院

Chinese Journal of Management Science ›› 2025, Vol. 33 ›› Issue (3): 287-296.doi: 10.16381/j.cnki.issn1003-207x.2022.0293

Previous Articles     Next Articles

Research on Consumer Credit Strategy of E-commerce Platform under Wholesale and Agency Mode

Yongrui Duan, Jiaxu Liu, Yashu Yao()   

  1. School of Economics and Management,Tongji University,Shanghai 200092,China
  • Received:2022-02-17 Revised:2022-07-18 Online:2025-03-25 Published:2025-04-07
  • Contact: Yashu Yao E-mail:ysyao@tongji.edu.cn

Abstract:

In recent years, many large e-commerce platforms provide consumer credit services for customers, but there are few studies on consumer credit strategies. Aiming at the secondary supply chain composed of a manufacturer and an e-commerce platform, considering that a bank provides credit card service to some customers, the consumer credit service strategy of the e-commerce platform under wholesale mode and agency mode and the conditions for launching consumer credit service are studied based on game theory. It is found that whether in wholesale mode or agency mode, the launch of consumer credit on the platform will increase the retail price of the product and expand the market demand at the same time. In agency mode, when bad debt risk of consumer credit and platform commission rate are low, the platform will launch a consumer credit service. At this time, platform credit service and bank credit card service are not exactly a competitive relationship. The platform, the manufacturer, and the bank can achieve a win-win-win situation, but the bank needs to take measures to prevent consumers from switching to platform consumer credit service. In wholesale mode, when bad debt risk is low, the platform provides consumer credit service. At this time, the profit of the bank will be reduced, and the impact on the profit of the manufacturer is related to bad debt risk. When bad debt risk is extremely low, the manufacturer and the platform can achieve win-win cooperation. In both modes, bad debt risk does not affect the retail price but has an important impact on whether the platform will launch consumer credit, which is consistent with the fact that e-commerce platforms conduct risk prediction and control through big data, cloud computing, and other information technologies based on their huge user data. A theoretical basis is provided for the implementation of credit services on e-commerce platforms and also puts forward management implications. It is suggested that e-commerce platforms should focus on controlling risks and expanding service layout in the future.

Key words: consumer credit, wholesale mode, agency mode, e-commerce platform

CLC Number: