主管:中国科学院
主办:中国优选法统筹法与经济数学研究会
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中国管理科学 ›› 2025, Vol. 33 ›› Issue (6): 312-321.doi: 10.16381/j.cnki.issn1003-207x.2022.2276cstr: 32146.14/j.cnki.issn1003-207x.2022.2276

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关系视角下大客户地理距离对企业数字化转型导向的影响

王成园1, 王琼2(), 罗彪1, 李军2, 梁樑1   

  1. 1.合肥工业大学管理学院,安徽 合肥 230009
    2.合肥工业大学经济学院,安徽 合肥 230601
  • 收稿日期:2022-10-18 修回日期:2023-02-28 出版日期:2025-06-25 发布日期:2025-07-04
  • 通讯作者: 王琼 E-mail:wqiong@hfut.edu.cn
  • 基金资助:
    国家自然科学基金基础科学中心项目(72188101);国家自然科学基金青年基金项目(71804040);教育部人文社会科学研究规划基金项目(21YJA630066)

The Effect of Customer Distance on Digital Transformation Orientation: A Relationship Perspective

Chengyuan Wang1, Qiong Wang2(), Biao Luo1, Jun Li2, Liang Liang1   

  1. 1.School of Management,Hefei University of Technology,Hefei 230009,China
    2.School of Economics,Hefei University of Technology,Hefei 230601,China
  • Received:2022-10-18 Revised:2023-02-28 Online:2025-06-25 Published:2025-07-04
  • Contact: Qiong Wang E-mail:wqiong@hfut.edu.cn

摘要:

地理距离是企业与大客户关系的重要特征,显著影响着企业的战略活动。本文基于我国上市公司年报公布的客户、供应商信息而构建的供应链配对样本数据,实证分析了大客户地理距离对企业与大客户数字化转型导向相似性的影响。研究结果表明,大客户地理距离显著促进企业与大客户在数字化转型导向上的相似性。通过影响机制分析发现,地理距离提高了供应链关系中断风险,而为了降低关系中断风险,企业会做出更多关系承诺,从而积极跟随大客户,采取与大客户相似的数字化转型导向。异质性分析表明,当企业是非国有性质或其董事会独立性较高,或大客户盈利水平较高时,大客户地理距离对数字化转型导向相似性的影响会减弱,而客户重要性对大客户地理距离与数字化转型导向相似性的关系具有倒U型调节作用。研究结果深化了对企业数字化转型战略的理解,丰富了数字化转型影响因素,以及供应链关系影响企业战略活动等领域的相关研究。

关键词: 供应链关系, 大客户, 地理距离, 数字化转型导向

Abstract:

Digital technologies have been increasingly applied to facilitate collaboration between supply chain partners, while the antecedents that affect firms’ decisions on digital transformation under the supply chain context have been rarely studied. It aims to investigate whether geographic distance between suppliers and their major customers, which is one of the important characteristics of supply chain relationship, should be a significant antecedent affecting suppliers’ digital transformation decision-making, that is, deciding whether they behave similar in digital transformation orientation to their major customers.Drawing on the transaction cost theory and social capital theory, it is proposed that geographic distance can positively affect the similarity of digital transformation orientation between suppliers and their major customers. To empirically analyse this relationship and the underlying mechanism, a quantitative way is created to measure the similarity of digital transformation orientation between suppliers and their major customers based on the text analysis method, and a panel data of supply chain pairs collected from Chinese listed firms is constructed. Exogenous shocks and mechanism validations are also designed to establish the causality of the relationship between geographic distance and the similarity of digital transformation orientation.The findings show that geographic distance indeed positively drives suppliers to adopt similar digital transformation orientation with their major customers. This result is robust after a series of additional analyses. Mechanism analysis shows that geographical distance increases the disruption risk of supply chain relationship. In order to reduce the disruption risk of relationship with major customers, suppliers tend to make more relationship commitments, and thus actively follow major customers to adopt similar digital transformation orientation. Furthermore, the positive relationship between geographic distance and the similarity of digital transformation orientation could be weakened when suppliers are non-state-owned firms, when the board independence of suppliers are high, and when collaborating with high-profitable customers. Additionally, customer significance has an inversed U-shape influence on the above relationship.It contributes to the literature in the following ways. Firstly, it adds to the growing literature on digital transformation. It clarifies that the characteristics of supply chain relationship are important antecedents affecting firms’ digital transformation orientation, and deciding whether firms would behave similar to their customers in digital transformation orientation. Furthermore, it contributes to the literature by constructing a quantitative measure to estimate the degree of the similarity of digital transformation orientation between suppliers and customers based on the text content analysis method. Secondly, it enriches the literature on the important roles of geographic distance away from major customers in affecting firms’ strategic decision-making from the view of digital transformation orientation. Finally, it reveals that the disruption risk of supply chain relationship is an important driving force of geographic distance affecting firms’ digital transformation orientation, and thus deepens the understanding that firms would actively strengthen the similarity with customers in digital transformation orientation to cope with the disadvantages caused by a long-distance relationship.

Key words: supply chain relationship, major customers, geographic distance, digital transformation orientation

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