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中国管理科学 ›› 2023, Vol. 31 ›› Issue (9): 105-113.doi: 10.16381/j.cnki.issn1003-207x.2021.0919

• • 上一篇    

竞争性绿色供应链中制造商提供绿色服务的信息共享研究

罗剑玉(),宋华,杨晓叶,宋远方   

  1. 中国人民大学商学院,北京 100872
  • 收稿日期:2021-05-10 修回日期:2021-06-10 出版日期:2023-09-15 发布日期:2023-09-19
  • 通讯作者: 罗剑玉 E-mail:luojianyu@ruc.edu.cn
  • 基金资助:
    国家自然科学基金资助项目(71872177);国家社会科学基金资助项目(21AZD015)

Research on Information Sharing of Manufacturers Providing Green Services in Competitive Green Supply Chain

Jian-yu LUO(),Hua SONG,Xiao-ye YANG,Yuan-fang SONG   

  1. School of Business,Renmin University of China,Beijing 100872,China
  • Received:2021-05-10 Revised:2021-06-10 Online:2023-09-15 Published:2023-09-19
  • Contact: Jian-yu LUO E-mail:luojianyu@ruc.edu.cn

摘要:

本文研究了两个竞争性绿色供应链中制造商提供绿色服务的信息共享问题。每个供应链由一个生产绿色环保产品且提供免费绿色售后服务的制造商和一个拥有不确定需求信息的零售商组成。基于均衡价格、产品绿色度和绿色售后服务构建4种不同场景下的多阶段博弈模型,分析供应链上信息共享价值。研究发现:第一,当制造商在产品绿色度提升或消费者关注绿色产品时,或者在服务投资上高效或消费者关心服务时,零售商的信息共享可以使供应链受益,也可引发另一个供应链的竞争反应。第二,制造商可通过提高绿色服务效率和绿色度来激励零售商自愿共享需求信息。否则,制造商需要实施讨价还价机制,以获得零售商的信息共享,达到供应链利润的共赢。

关键词: 竞争供应链, 绿色供应链, 信息共享, 绿色服务

Abstract:

The information sharing of green services provided by manufacturers in two competitive green supply chains is studied. Each supply chain consists of a manufacturer that produces green products and provides free green after-sales service, and a retailer with uncertain demand information. Based on equilibrium price, product greenness and green after-sales service, a multi-stage game model under four different scenarios is constructed to analyze the value of information sharing in the supply chain. The findings are as follows: Firstly, when the manufacturer improves the green degree of products or consumers pay attention to green products, or when the investment in services is efficient or consumers care about services, the information sharing of retailers can benefit the supply chain, and can also trigger the competitive reaction of another supply chain. Secondly, manufacturers can encourage retailers to share demand information voluntarily by improving the efficiency and greenness of green services. Otherwise, manufacturers need to implement a bargaining mechanism in order to share information with retailers and achieve a win-win profit in the supply chain.

Key words: competitive supply chain, green supply chain, information sharing, green service

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