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Chinese Journal of Management Science ›› 2013, Vol. 21 ›› Issue (3): 178-184.

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A Study on the Impact of Individual Acquiring Knowledge and Contributing Knowledge Capability on Organizational Citizenship Behavior in Companies

CHEN Guo-quan1, ZHANG Zhong-xin1, ZHAO Hui-qun2   

  1. 1. The School of Economics & Management, Tsinghua University, Beijing 100084, China;
    2. School of Economics & Management, Beijing Institute of Graphic Communication, Beijing 102600, China
  • Received:2012-07-30 Revised:2013-03-11 Online:2013-06-30 Published:2013-06-20

Abstract: Many researchers have paid a lot of attentions on the way by which individual acquires and contributes knowledge in business organizations and the relationships among acquiring and contributing knowledge, their antecedents and consequences. However, at least two kinds of researches should be improved as follows. First, the impact of acquiring and contributing knowledge on organizational citizenship behavior has not been studied yet. Second, few researches integrate both acquiring and contributing knowledge in one study. The purpose of this paper is to solve the above research questions and explore the impact mechanism of acquiring and contributing knowledge capability on organizational citizenship behavior in business organizations. The empirical study on 216 samples shows that individual acquiring knowledge capability can significantly improve organizational citizenship behavior, and contributing knowledge capability plays a complete mediating role in the relationship between individual acquiring knowledge capability and organizational citizenship behavior. The study makes contributions to theoretical development in the field of individual and organizational learning. The study also provides some new ideas for improving organizational learning in companies. Both acquiring knowledge and contributing knowledge should be emphasized in order to increase organizational citizenship behavior, promote learning organization and therefore develop sustainable and healthy organization.

Key words: individual learning, acquring knowledge, contributing knowledge, organizational citizenship behavior, organizational learning

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