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Chinese Journal of Management Science ›› 2012, Vol. 20 ›› Issue (6): 61-69.

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Coordinating Decision-making Model of Service Capacity of Service Supply Chain based on Multi-objective Bi-level Programming

FU Qiu-fang, ZHAO Shu-xiong   

  1. School of Business Management, Guangdong University of Foreign Studies, Guangzhou 510420, China
  • Received:2010-10-07 Revised:2012-09-07 Online:2012-12-29 Published:2012-12-28

Abstract: To resolve the coordination of over and under-service capacity operating process in service supply chain, a coordinating decision-making mechanism of service supply chain is constituted, which considers service integrator as a leader role in entire service supply chain acting as a planning, controlling and coordinating center, and considers every service supplier as a follower role who has relative independent decision power. Then a multi-objective bi-level programming approach is developed to model coordinating decision-making mechanism of service capacity of service supply chain. Finally, a practical example is given to test and verify the model.

Key words: service supply chain, service capacity, coordinating decision making, multi-objective, bi-level programming

CLC Number: