考虑需求扰动及零售商公平关切行为的服务供应链决策

doi:10.16381/j.cnki.issn1003-207x.2022.2132

Abstract

Abstract:

Demand disruption inevitably breaks the equilibrium of the service supply chain and affect the fairness of revenue distribution in the supply chain. In the volatile market climate， the fairness of revenue distribution and original value-added services strategy should be concerned to alleviate the negative impact of demand disruption. Therefore， a service supply chain model is constructed， which consists of a manufacturer， who provide value-added services， and a fairness-concerned retailer. Then， the effects of value-added services and retailer's fairness-concerned behavior in supply chain are discussed based on game theory. And in the expansion section， the optimal strategy of the manufacturer is analyzed when the retailer has different characteristics. The results show that：（1） Value-added services provided by manufacturer help supply chain members cope with demand disruption and improve the revenue of the supply chain. （2） The retailer’s characteristics and fairness-concerned behavior impact the interval of robustness of supply chain members' decision-making. （3） When the deviation cost satisfied certain conditions， the manufacturer can improve expected revenue of supply chain by cooperating with retailers of certain characteristics. （4） The retailer's foresight behavior will aggravate the impact of demand disruption on the supply chain and may reduce the revenue of supply chain and the service capacity.

Key words: supply chain management, demand disruption, value-added services, fairness concerns

CLC Number:

F272

Zhibing Lin, Geng Guo, Leiwen Chen. Service Supply Chain Decisions with Consideration of Demand Disruption and Retailer’s Fairness Concerns[J]. Chinese Journal of Management Science, 2025, 33(7): 316-323.

Figures/Tables 8

参数	$Δ a < - 1 + 2 μ 1 + μ u 2$	$- 1 + 2 μ 1 + μ u 2 < Δ a < 1 + 2 μ 1 + μ u 1$	$Δ a > 1 + 2 μ 1 + μ u 1$
$π ˜ m d n$	$18 ((a + Δ a) 2 (1 + μ) 1 + 2 μ + 2 Δ a u 2 + (1 + 2) u 22 1 + μ)$	$a (a + 2 Δ a) (1 + μ) 8 + 16 μ$	$18 ((a + Δ a) 2 (1 + μ) 1 + 2 μ - 2 Δ a u 1 + (1 + 2) u 12 1 + μ)$
$π ˜ r d n$	$A 2 + (1 + 2 μ) 2 u 2 (2 (a + Δ a) (1 + μ) + u 2) 16 (1 + 2 μ) (1 + μ) 2$	$a (a + 4 (a + Δ a) μ) 16 + 32 μ$	$A 2 + (1 + 2 μ) 2 u 1 (- 2 (a + Δ a) (1 + μ) + u 1) 16 (1 + 2 μ) (1 + μ) 2$
$w ˜ d n$	$12 ((a + Δ a) (1 + μ) 1 + 2 μ - u 2)$	$(a + 2 Δ a) (1 + μ) 2 + 4 μ$	$12 ((a + Δ a) (1 + μ) 1 + 2 μ + u 1)$
$p ˜ d n$	$3 (a + Δ a) 4 - (1 + 2 μ) u 2 4 + 4 μ$	$3 a 4 + Δ a$	$3 (a + Δ a) 4 + (1 + 2 μ) u 1 4 + 4 μ$

参数	$Δ a < - 1 + 2 μ 1 + μ u 2$	$- 1 + 2 μ 1 + μ u 2 < Δ a < 1 + 2 μ 1 + μ u 1$	$Δ a > 1 + 2 μ 1 + μ u 1$
$π ˜ m d s$	$π m d s + A 3 + A 4 u 2 (2 Δ a (1 + μ) + (1 + 2 μ) u 2) 2 (1 + μ) A 1$	$π m d s + a Δ a (2 - θ 2) (1 + μ) A 1$	$π m d s + A 3 + A 4 u 1 (- 2 Δ a (1 + μ) + (1 + 2 μ) u 1) 2 (1 + μ) A 1$
$π ˜ r d s$	$π r d s + (- 2 + θ 2) (1 + 2 μ) (A 5 - A 6 u 2 + A 7 u 22) (1 + μ) 2 A 12$	$π r d s + a Δ a (2 - θ 2) μ A 1$	$π r d s + (- 2 + θ 2) (1 + 2 μ) (A 5 + A 6 u 1 + A 7 u 12) (1 + μ) 2 A 12$
$w ˜ d s$	$w d s + A 8 - (4 + 9 μ - θ 2 (2 + 4 μ)) u 2 A 1$	$w d s + Δ a (1 + μ) 1 + 2 μ$	$w d s + A 8 + (4 + 9 μ - θ 2 (2 + 4 μ)) u 1 A 1$
$p ˜ 0 d s$	$p 0 d s + Δ a (1 + μ) + (1 + 2 μ) u 2 A 1$	$p 0 d s$	$p 0 d s + Δ a (1 + μ) - (1 + 2 μ) u 1 A 1$
$p ˜ d s$	$p d s + A 9 - (2 - θ 2) (1 + 2 μ) 2 u 2 (1 + μ) A 1$	$p d s + Δ a$	$p d s + A 9 + (2 - θ 2) (1 + 2 μ) 2 u 1 (1 + μ) A 1$
$s ˜ d s$	$s d s + θ (Δ a (1 + μ) + (1 + 2 μ) u 2) A 1$	$s d s$	$s d s + θ (Δ a (1 + μ) - (1 + 2 μ) u 1) A 1$

	$Δ a < - u 2$	$- u 2 < Δ a < u 1$	$Δ a > u 1$
$π ˜ m d n ∪$	$A 10 + 2 (Δ a - a μ + Δ a μ) u 2 + (1 + μ) u 22 8 + 16 μ$	$Δ a > 0 a ((a + 2 Δ a) (1 + μ) + 2 μ u 1) 8 + 16 μ$	$A 10 - 2 (Δ a - a μ + Δ a μ) u 1 + (1 + μ) u 12 8 + 16 μ$
$π ˜ m d n ∪$	$A 10 + 2 (Δ a - a μ + Δ a μ) u 2 + (1 + μ) u 22 8 + 16 μ$	$Δ a < 0 a ((a + 2 Δ a) (1 + μ) - 2 μ u 2) 8 + 16 μ$	$A 10 - 2 (Δ a - a μ + Δ a μ) u 1 + (1 + μ) u 12 8 + 16 μ$
$π ˜ r d n ∪$	$(1 + 4 μ) (a + Δ a + u 2) 2 16 + 32 μ$	$Δ a > 0 a (a + 4 (a + Δ a) μ - 4 μ u 1) 16 + 32 μ$	$(1 + 4 μ) (a + Δ a - u 1) 2 16 + 32 μ$
$π ˜ r d n ∪$	$(1 + 4 μ) (a + Δ a + u 2) 2 16 + 32 μ$	$Δ a < 0 a (a + 4 (a + Δ a) μ + 4 μ u 2) 16 + 32 μ$	$(1 + 4 μ) (a + Δ a - u 1) 2 16 + 32 μ$
$w ˜ d n ∪$	$(a + Δ a) (1 + μ) - (1 + 3 μ) u 2 2 + 4 μ$	$Δ a > 0 (a + 2 Δ a) (1 + μ) + 2 μ u 1 2 + 4 μ$	$(a + Δ a) (1 + μ) + (1 + 3 μ) u 1 2 + 4 μ$
$w ˜ d n ∪$	$(a + Δ a) (1 + μ) - (1 + 3 μ) u 2 2 + 4 μ$	$Δ a < 0 (a + 2 Δ a) (1 + μ) - 2 μ u 2 2 + 4 μ$	$(a + Δ a) (1 + μ) + (1 + 3 μ) u 1 2 + 4 μ$
$p ˜ d n ∪$	$3 (a + Δ a) - u 2 4$	$34 a + Δ a$	$3 (a + Δ a) + u 1 4$

参数	$Δ a < - u 2$	$- u 2 < Δ a < u 1$	$Δ a > u 1$
$π ˜ m d s ∪$	$π m d s ∪ - A 13 + (2 - θ 2) (1 + μ) (u 2 + Δ a) 2 2 A 1$	$Δ a > 0 π m d s ∪ + A 12 (Δ a + Δ a μ + μ u 1) A 1$	$π m d s ∪ + A 13 + (2 - θ 2) (1 + μ) (u 1 - Δ a) 2 2 A 1$
$π ˜ m d s ∪$	$π m d s ∪ - A 13 + (2 - θ 2) (1 + μ) (u 2 + Δ a) 2 2 A 1$	$Δ a < 0 π m d s ∪ + A 12 (Δ a + Δ a μ - μ u 2) A 1$	$π m d s ∪ + A 13 + (2 - θ 2) (1 + μ) (u 1 - Δ a) 2 2 A 1$
$π ˜ r d s ∪$	$π r d s ∪ + A 14 (Δ a + u 2) (2 a + Δ a + u 2) A 12$	$Δ a > 0 π r d s ∪ + A 12 μ (Δ a - u 1) A 1$	$π r d s ∪ + A 14 (Δ a - u 1) (2 a + Δ a - u 1) A 12$
$π ˜ r d s ∪$	$π r d s ∪ + A 14 (Δ a + u 2) (2 a + Δ a + u 2) A 12$	$Δ a < 0 π r d s ∪ + A 12 μ (Δ a + u 2) A 1$	$π r d s ∪ + A 14 (Δ a - u 1) (2 a + Δ a - u 1) A 12$
$w ˜ d s ∪$	$w d s ∪ + A 8 - 2 (2 - θ 2) (1 + 3 μ) u 2 A 1$	$Δ a > 0 w d s ∪ + Δ a + Δ a μ + μ u 1 1 + 2 μ$	$w d s ∪ + A 8 + 2 (2 - θ 2) (1 + 3 μ) u 1 A 1$
$w ˜ d s ∪$	$w d s ∪ + A 8 - 2 (2 - θ 2) (1 + 3 μ) u 2 A 1$	$Δ a < 0 w d s ∪ + Δ a + Δ a μ - μ u 2 1 + 2 μ$	$w d s ∪ + A 8 + 2 (2 - θ 2) (1 + 3 μ) u 1 A 1$
$p ˜ 0 d s ∪$	$p 0 d s ∪ + (1 + μ) Δ a + u 2 A 1$	$p 0 d s ∪$	$p 0 d s ∪ + (1 + μ) Δ a - u 1 A 1$
$p ˜ d s ∪$	$p d s ∪ + A 11 - (2 - θ 2) (1 + 2 μ) u 2 A 1$	$p d s ∪ + Δ a$	$p d s ∪ + A 11 + (2 - θ 2) (1 + 2 μ) u 1 A 1$
$s ˜ d s ∪$	$s d s ∪ + θ (1 + μ) (Δ a + u 2) A 1$	$s d s ∪$	$s d s ∪ + θ (1 + μ) (Δ a - u 1) A 1$

$(u 1, u 2)$	$Δ a$	$d s ∪$					$d s$
$(u 1, u 2)$	$Δ a$	$π ˜ s d s ∪$	$s ˜ d s ∪$	$π ˜ m d s ∪$	$π ˜ s c d s ∪$	$π ˜ r d s ∪$	$π ˜ s d s$	$s ˜ d s$	$π ˜ m d s$	$π ˜ s c d s$	$π ˜ r d s$
(0.5,0.5)	2	2.45	0.56	12.72	30.16	17.44	2.32	0.55	12.13	29.60	17.46
	0.2	1.85	0.49	9.44	22.32	12.88	1.85	0.49	9.44	23.14	13.70
	-0.2	1.85	0.49	7.72	21.22	13.50	1.85	0.49	7.72	20.39	12.67
	-2	1.34	0.42	4.83	14.35	9.53	1.43	0.43	5.27	14.76	9.49
(0,0.5)	2	1.18	0.39	12.35	31.34	18.99	2.66	0.59	12.35	31.34	18.99
	0.2	1.85	0.49	8.92	22.32	13.39	1.85	0.49	8.92	22.32	13.39
	-0.2	1.85	0.49	7.72	21.22	13.50	1.85	0.49	8.24	21.22	12.98
	-2	1.34	0.42	4.83	14.35	9.53	1.43	0.43	5.27	14.76	9.49
(0.5,0)	2	2.45	0.56	12.72	30.16	17.44	2.32	0.55	12.13	29.60	17.46
	0.2	1.85	0.49	9.44	22.32	12.88	1.85	0.49	8.92	22.32	13.39
	-0.2	1.85	0.49	8.24	21.22	12.98	1.85	0.49	8.24	21.22	12.98
	-2	1.78	0.48	5.49	13.93	8.44	1.18	0.39	5.49	13.93	8.44

References 20

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Service Supply Chain Decisions with Consideration of Demand Disruption and Retailer’s Fairness Concerns

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