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Chinese Journal of Management Science ›› 2020, Vol. 28 ›› Issue (7): 164-173.doi: 10.16381/j.cnki.issn1003-207x.2020.07.016

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How to Generate Channel Agility through Information Technology Governance

CHI Mao-mao1,2, LI Yan-hui1, WANG Wei-jun3, LU Xin-yuan1,2   

  1. 1. School of Information Management, Central China Normal University, Wuhan 430079, China;
    2. E-commerce Research Center of Hubei Province, Central China Normal University, Wuhan 430079, China;
    3. Key Laboratory of Adolescent Cyberpsychology and Behavior(Central China Normal University), Ministry of Education, Wuhan 430079, China
  • Received:2017-09-09 Revised:2018-01-17 Online:2020-07-20 Published:2020-08-04

Abstract: Today's marketplace is characterized by intense competitive pressures and high levels of turbulence and uncertainty. Firms require agility in their supply chains to provide competitive advantage. How to supply chain agility (i.e., channel agility) has attracted both researchers and practitioners. However, prior literature focuses on the following antecedents of supply chain agility, i.e., flexibility of the supply chain processes or IT flexibility, ignoring the effects of the governance factors on the channel agility. Based on IT governance and IT-business strategic alignment, the mediation model is studied, and explores the effect of IT governance, inter-firm e-business strategic alignment (including intellectual and operational alignment) and environmental turbulence on the channel agility are explord. Using data from a survey of IT or business executives in 209 firms, it is uncovered that IT governance has a positive effect on channel agility through intellectual and operational alignment. In addition, the mediating effect of operational alignment is more positive when higher level of environmental turbulence. Although there is no the moderated mediator effect in the path of IT governance-intellectual alignment-supply chain agile, the environmental turbulence has a negative moderated effect between IT governance and intellectual alignment, and has a positive moderated effect between intellectual alignment and channel agility. Through integrating IT governance and IT-business strategic alignment, it is revealed the effect mechanisms of IT governance and channel agility, and the theory of the generation of supply chain agility is also contributed.

Key words: IT governance, inter-firm e-business strategic alignment, channel agility, environment turbulence

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