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Chinese Journal of Management Science ›› 2008, Vol. 16 ›› Issue (2): 110-114.

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A Calculation Method on Customer Prospective Profit Basedon Curve Fitting

HE wei1, LIU ying-zi2   

  1. 1. School of Management and Economics, University of Electronic Science and Technology of China, Chengdu 510064, China;
    2. Management School, Huazhong University of Science & Technology, Wuhan 430074, Chain
  • Received:2007-05-08 Revised:2008-03-19 Online:2008-04-30 Published:2008-04-30

Abstract: The thesis builds a new method that the least squares methodis usedfor regression analysis on curvefitting of customer prospective profit which is the key factor in the calculation,and the customer prospective profit function is reached.1b give a detailed demonstration,the thesis takes the China Construction Bank as an example and does the goodness of fit test and level of significance test on the calculation results.

Key words: customer equity, customer value, customer prospective profit,least squares method, curve fitting

CLC Number: