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Chinese Journal of Management Science ›› 2010, Vol. 18 ›› Issue (2): 181-192.

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A Study on the Relationship among Team Diversity, Interaction Behavior and Team Learning Capability

ZHAO Hui-qun, CHEN Guo-quan   

  1. The School of Economics and Management, Tsinghua University, Beijing 100084, China
  • Received:2009-08-31 Revised:2010-01-13 Online:2010-04-30 Published:2010-04-30

Abstract: The emphasis of research on team learning has been shifted from basic problems (e. g. definition and typology) to the exploration of its inner mechanisms (e. g. the causal relationships).Yet,there are still not a significant numbers of studies on the relationship between team diversity and team learning. We define the concepts of team goal preference diversity and knowledge and experience diversity,and then discuss in detail how the two types of diversity affect team learning capability. Our result shows:Teams with higher goal preference diversity tend to have lower learning capability;The higher team knowledge and experience diversity will lead to higher team learning capability;The interactions of the two orientations are important moderating variables between the two types of diversity and team learn capability,that is,when the two types of interactions are frequent,the negative effect of team goal preference diversity on team learning capability are weakened,and the positive effect of knowledge and experience diversity on team learning capability are strengthened;The effect of knowledge and experience diversity and team performance are mediated by team learning capability.

Key words: goal preference diversity, knowledge and experience diversity, team learning capability, fact-oriented interaction, feeling-oriented interaction

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