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Chinese Journal of Management Science ›› 2025, Vol. 33 ›› Issue (4): 285-298.doi: 10.16381/j.cnki.issn1003-207x.2022.1240

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The Interplay of Supply Chain Digitalization and Manufacturing Firms' Competitive Advantage: The Moderating Effect of Supply Chain Resilience

Hua Zhang1,3, Xin Gu2,3()   

  1. 1.Business School,Changzhou University,Changzhou 213164,China
    2.Business School,Sichuan University,Chengdu 610064,China
    3.Chengdu Soft Innovation Intelligence Association,Chengdu 610023,China
  • Received:2022-06-06 Revised:2023-07-16 Online:2025-04-25 Published:2025-04-29
  • Contact: Xin Gu E-mail:guxin@scu.edu.cn

Abstract:

The global economy remains in a precarious state, increasing risks and uncertainties in supply chain management. Many unpredictable disturbances outside the organization may induce supply chain disruption, threatening the survival and development of manufacturing firms. To adapt to the new competitive environment, novel technologies are urgently needed by manufacturing firms to optimize the process and paradigm of supply chain management. In recent years, the rise of digital technologies (e.g., big data, cloud computing, artificial intelligence, etc.) has injected new impetus into supply chain management. As an important activity in the application of digital technologies, supply chain digitalization is gaining an increasing amount of attention in both practice and research. Many studies have shown that supply chain digitalization is conducive to the establishment of end-to-end digital connections among supply chain members (e.g., manufacturers, suppliers, retailers, customers, etc.) and improves the efficiency of supply chain operations in demand forecasting, product design, manufacturing, logistics, and product delivery. Although supply chain digitization has attracted extensive attention from academics, few studies have focused on the impact of supply chain digitization on the survival and development of manufacturing firms from the market competition perspective. How to improve supply chain resilience and shape manufacturing firms' competitive advantage through supply chain digitization has become an important issue to be further discussed in supply chain management literature.Building on the theories of resource-based view and technology affordance, the survey data of 226 Chinese manufacturing firms are used to explore the interplay of supply chain digitalization, supply chain resilience, and competitive advantage. Moreover, considering the multi-agent feature of supply chain management, relational governance among supply chain members is also taken as a contextual factor to analyze its moderating effect on the above-mentioned relationship. Three key conclusions can be drawn from our research. First, supply chain digitization is positively related to the competitive advantage of manufacturing firms. As a management practice of digital technology application, supply chain digitization can enhance the visibility and transparency of the supply chain, improve the efficiency of business processes and value creation, and help manufacturing firms shape their competitive advantages. Second, supply chain resilience mediates the relationship between supply chain digitization and the competitive advantage of manufacturing firms. Supply chain resilience is an effective way for the supply chain to cope with disruption risks, which combines the functions of agility and robustness. Supply chain digitalization can improve the strategic coordination of the supply chain, transform the independent tasks among supply chain members into collaborative, synchronous, and integrated business processes, and respond to various potential and real disruption risks with a high degree of supply chain resilience, thus enabling manufacturing firms to occupy a dominant position in the market competition. Third, relational governance positively moderates the mediating effect of supply chain resilience between supply chain digitization and manufacturing firms' competitive advantage. Relational governance (e.g., trust and relational norms) is a safeguard mechanism for manufacturing firms to build competitive advantages, which will promote close cooperation among supply chain members. Under the influence of relational governance, digital technology can fully empower supply chain management, enable supply chain members to effectively integrate and utilize data resources, improve the supply chain's capability to deal with disruption risks, and promote manufacturing firms to achieve higher performance than competitors.

Key words: supply chain digitalization, competitive advantage, supply chain resilience

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