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Chinese Journal of Management Science ›› 2024, Vol. 32 ›› Issue (6): 86-97.doi: 10.16381/j.cnki.issn1003-207x.2021.1262

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Research on Optimization Strategy of Food Delivery Crowdsourcing Delivery Considering Order Preference

Xingguang Chen1,2,3(),Xinyu Li1,Luqiang Cheng1   

  1. 1.School of Business, Jianghan University, Wuhan 430056, China
    2.Institute of Intelligent Decision-making, Jianghan University, Wuhan 430056, China
    3.Manufacturing Industry Development Research Center on Wuhan City Circle, Wuhan 430056, China
  • Received:2021-06-25 Revised:2021-11-05 Online:2024-06-25 Published:2024-07-03
  • Contact: Xingguang Chen E-mail:cxg@nju.edu.cn

Abstract:

With the gradual development of the sharing economy model of food delivery, the current food delivery has changed from the original stage of market expansion to the connotative development stage of improving service quality. The mobile crowdsourcing distribution model in the current mainstream food delivery is focused on, and the optimization of the takeaway crowdsourcing distribution strategy is discussed considering the order destination preference. Firstly, three models are established that consider the service speed of the distribution system, the total income of the distributor and the waiting time of the customer as the optimization goals. Secondly, a calculation example is designed to verify the model. According to the order matching range radius, the ideal order distribution rate and the delivery staff's basic income and other parameters, the optimization strategy of the delivery system to minimize the waiting time of customers and maximize the income of the delivery staff is discussed. The simulation results show that the model proposed in this paper based on queuing theory can better describe the characteristics of actual food delivery crowdsourcing, and the relevant conclusions have theoretical value and practical significance in the operation and management of the food delivery industry.

Key words: food delivery, crowdsourcing delivery, matching of supply and demand, efficiency, queuing theory

CLC Number: