C2B is a new e-business model, which is initiated by the customer and the enterprises respond quickly. Alibaba, Kadang and other well-known enterprises are actively promoting this model. C2B model can better meet the individual needs of customers, and minimize inventory, but put forward higher requirements for supply chain management. In the C2B model, the uncertainty of market demand and the long lead time make the demand forecast very difficult, it is easy to appear the situation of insufficient capacity or surplus, and because of the uncertainty of consumer's individual demand, it is difficult for a C2B enterprise to draw up a formal contract based on precise order quantity with the supplier, but the commitment contract provides an effective way to solve the problem. In this paper, a single-cycle two-echelon supply chain model consisting of a supplier and a C2B enterprise is considered. This study focuses on the application of the commitment contract to the supplier's capacity decision and coordination function of a decision-making which effected by the supplier's customization efforts. The decision-making sequence of the supply chain members is as follows: First, the C2B enterprise obtains demand forecast based on their understanding of the consumer market, and commitment to buy a certain amount of products, in order to share the supplier's capacity investment risk, demand forecast and commitment quantity are exogenous variables. Then, the C2B enterprise make decision on the degree of customization effort. Next, supplier determines the product capacity according to C2B enterprise's decision. After the demand realizes, the C2B enterprise issues the final order quantity to the supplier according to the actual received customer order. If the supplier can't meet the C2B enterprise's orders, unit penalty cost showd be paid. Finally, C2B enterprise delivers products to customers after completing customization processing .The game equilibrium of supply chain members in three situations is analyzed: centralized decision, decentralized decision, and contractual commitment. It also examines the effect of the important parameters such as the demand forecast for customized products and the proportion of committed orders to supplier and total profit. The result shows that the commitment contract has a good coordination effect on supply chain capacity decision in the contractual commitment situation, but the C2B enterprise needs reasonably set the parameters of the commitment contract to better play its positive role. The innovation of this paper lies in two aspeds as follows: Firstly, the coordination model of supply chain based on customer's individual demand was constructed, and the impact of demand forecasting, commitment and other factors on supplier capacity decision-making is investigated, which provides a theoretical basis for optimizing production capacity decision-making; Secondly, it expands the commitment contract to the design of supply chain coordination mechanism under C2B mode, and considers its impact on the customization efforts of supply chain members, which enriches the research content of commitment contract.
XIAO Di, HOU Shu-qin
. Supply Chain Coordination Mechanism on Capacity Based on Commitment Contract under C2B Mode[J]. Chinese Journal of Management Science, 2017
, 25(4)
: 86
-94
.
DOI: 10.16381/j.cnki.issn1003-207x.2017.04.011
[1] 曾鸣, 宋斐. C2 B互联网时代的新商业模式[J]. 商业评论,2016,(3):1-13.
[2] 刘琪. 曾鸣:C2B是新的商业生态[J]. IT经理世界,2012,(13):86-87.
[3] 苟尤钊, 吕琳媛. 云端落地C2B[J]. 商界:评论, 2014,(4):90-93.
[4] 张志宏, 寇纪淞, 陈富赞,等. 基于C2B智能商务模式战略分析[J]. 软科学, 2010, 24(4):53-59.
[5] 吴倩, 纪淑娴. 电子商务发展的新趋势:C2B模式研究[J]. 商业时代, 2013,(33):63-64.
[6] 康博涵, 赵杰丽. C2B-开启大规模量身定制的金钥匙[J]. 商场现代化, 2015,(19):32-32.
[7] Cachon G P, Lariviere M A. Contracting to assure supply:How to share demand forecasts in a supply chain[J]. Management Science, 2001, 47(5):629-646.
[8] Tomlin B. Capacity investments in supply Chains:Sharing the gain rather than sharing the pain[J]. Manufacturing & Service Operations Management, 2003, 5(4):317-333.
[9] Bassok Y, Anupindi R. Analysis of supply contracts with commitments and flexibility[J]. Naval Research Logistics, 2008, 55(5):459-477.
[10] Durango-Cohen E J, Yano C A. Supplier commitment and production decisions under a forecast-commitment contract.[J]. Management Science, 2006, 52(1):54-67.
[11] Cui Yuquan, Zhang Xiadin, Lu Xi. Supply chain commitment contract model based on uncertainty theory under uncertain market information[J]. Applied Mathematics, 2015, 6(10):1727-1739.
[12] Jiang Wen, Chen Xu. Optimal strategies for low carbon supply chain with strategic customer behavior and green technology investment[J]. Discrete Dynamics in Nature & Society, 2016, 2016(5):1-13.
[13] Baron O, Milner J. Staffing to maximize profit for call centers with alternate service-level agreements[J]. Operations Research, 2009, 57(3):685-700.
[14] Akan M, Ata Bar, Lariviere M A. Asymmetric information and economies of scale in service contracting[J]. Manufacturing & Service Operations Management, 2011, 13(1):58-72.
[15] Hsu H M, Chen Ziyin. Two-stage ordering policy under buyer's minimum-commitment quantity contract[J]. American Journal of Operations Research, 2011, 1(3):84-99.
[16] Zhang Wei, Chen Youhua,Hua Zhongsheng,et al. Optimal policy with a total order quantity commitment contract in the presence of a spot market[J]. 系统科学与系统工程学报(英文版), 2011, 20(1):25-42.
[17] Yuan Quan, Chua G A, Liu Xing, et al. Unsold versus unbought commitment:Minimum total commitment contracts with nonzero setup costs[J]. Production & Operations Management, 2015, 24(11):1750-1767.
[18] 蔡建湖, 韩毅, 周根贵,等. 基于承诺契约的两级供应链库存决策模型[J]. 系统工程理论与实践, 2011, 31(10):1879-1891.
[19] 冯华, 庞美, 刘开军,等. 战略性转移定价承诺策略下的供应商选择柔性研究[J]. 中国管理科学, 2016, 24(2).
[20] Yao Jianming, Liu Liwen. Optimization analysis of pull supply chain scheduling based on system's dynamic idle production ability constraint[J]. Computers & Geotechnics, 2013, 52(7):54-62.
[21] Romero D, Cavalieri S, Resta B. Green virtual enterprise broker:Enabling build-to-order supply chains for sustainable customer-driven small series production[J]//Proceedings of IFIP International Conference on Advances in Production Maragement Systems,2014,439:431-441.
[22] Mendes Jr P, Leal J E, Thomé A M T. A maturity model for demand-driven supply chains in the consumer product goods industry[J]. International Journal of Production Economics, 2016, 179:153-165.
[23] Vlkü M A, Hsuan J H. Towards sustainable consumption and production:Competitive pricing of modular products for green consumers[J]. Journal of Cleaner Production, 2017,142(Part 4):4230-4242.
[24] Taylor T A. Supply chain coordination under channel rebates with sales effort effects[J]. Management Science, 2010, 48(8):992-1007.
[25] Kaya M, Ozer O. Quality risk in outsourcing:Noncontractible product quality and private quality cost information[J]. Naval Research Logistics, 2009, 56(7):672-674.