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中国管理科学 ›› 2025, Vol. 33 ›› Issue (3): 287-296.doi: 10.16381/j.cnki.issn1003-207x.2022.0293cstr: 32146.14/j.cnki.issn1003-207x.2022.0293

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批发和代理模式下电商平台消费信贷策略研究

段永瑞, 刘家旭, 要雅姝()   

  1. 同济大学经济与管理学院,上海 200092
  • 收稿日期:2022-02-17 修回日期:2022-07-18 出版日期:2025-03-25 发布日期:2025-04-07
  • 通讯作者: 要雅姝 E-mail:ysyao@tongji.edu.cn
  • 基金资助:
    国家自然科学基金项目(72171176)

Research on Consumer Credit Strategy of E-commerce Platform under Wholesale and Agency Mode

Yongrui Duan, Jiaxu Liu, Yashu Yao()   

  1. School of Economics and Management,Tongji University,Shanghai 200092,China
  • Received:2022-02-17 Revised:2022-07-18 Online:2025-03-25 Published:2025-04-07
  • Contact: Yashu Yao E-mail:ysyao@tongji.edu.cn

摘要:

本文针对由制造商和电商平台构成的二级供应链,考虑银行对部分客户提供信用卡服务,研究了批发模式和代理模式下电商平台消费信贷服务策略。研究发现,无论是批发模式还是代理模式,平台推出消费信贷均会在提高产品零售价的同时扩大市场需求。在代理模式下,当消费信贷的坏账风险和平台佣金费率较低时,平台推出消费信贷服务。此时平台服务与银行信用卡服务并不完全是竞争关系,平台、制造商和银行可以达成三赢局面,但是银行需要采取措施防止更多的消费者转为采用平台消费信贷服务。在批发模式下,坏账风险较低时,平台提供消费信贷服务。此时一定会损害银行的利润,而对制造商利润的影响与坏账风险有关,坏账风险很低时,制造商与平台能够合作共赢。两种模式下,坏账风险均不影响零售价,但却对平台是否推出消费信贷产生重要影响,因此,如何控制消费信贷风险是重要问题。

关键词: 消费信贷, 批发模式, 代理模式, 电商平台

Abstract:

In recent years, many large e-commerce platforms provide consumer credit services for customers, but there are few studies on consumer credit strategies. Aiming at the secondary supply chain composed of a manufacturer and an e-commerce platform, considering that a bank provides credit card service to some customers, the consumer credit service strategy of the e-commerce platform under wholesale mode and agency mode and the conditions for launching consumer credit service are studied based on game theory. It is found that whether in wholesale mode or agency mode, the launch of consumer credit on the platform will increase the retail price of the product and expand the market demand at the same time. In agency mode, when bad debt risk of consumer credit and platform commission rate are low, the platform will launch a consumer credit service. At this time, platform credit service and bank credit card service are not exactly a competitive relationship. The platform, the manufacturer, and the bank can achieve a win-win-win situation, but the bank needs to take measures to prevent consumers from switching to platform consumer credit service. In wholesale mode, when bad debt risk is low, the platform provides consumer credit service. At this time, the profit of the bank will be reduced, and the impact on the profit of the manufacturer is related to bad debt risk. When bad debt risk is extremely low, the manufacturer and the platform can achieve win-win cooperation. In both modes, bad debt risk does not affect the retail price but has an important impact on whether the platform will launch consumer credit, which is consistent with the fact that e-commerce platforms conduct risk prediction and control through big data, cloud computing, and other information technologies based on their huge user data. A theoretical basis is provided for the implementation of credit services on e-commerce platforms and also puts forward management implications. It is suggested that e-commerce platforms should focus on controlling risks and expanding service layout in the future.

Key words: consumer credit, wholesale mode, agency mode, e-commerce platform

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