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中国管理科学 ›› 2020, Vol. 28 ›› Issue (12): 196-207.doi: 10.16381/j.cnki.issn1003-207x.2020.0052

• 论文 • 上一篇    下一篇

用户隐私风险感知对平台社交账号登录方式选择的影响研究

成燕, 梅姝娥, 仲伟俊   

  1. 东南大学经济管理学院, 江苏 南京 210096
  • 收稿日期:2020-01-10 修回日期:2020-05-13 出版日期:2020-12-20 发布日期:2021-01-11
  • 通讯作者: 梅姝娥(1968-),女(汉族),江苏南通人,东南大学经济管理学院,教授,博士,研究方向:社会化商务、电子商务中的信息隐私,E-mail:meishue@seu.edu.cn. E-mail:meishue@seu.edu.cn
  • 基金资助:
    国家社会科学基金资助项目(17BGL196)

The Impacts of Privacy Concerns on Social Login

CHENG Yan, MEI Shu-e, ZHONG Wei-jun   

  1. School of Economics and Management, Southeast University, Nanjing 210096, China
  • Received:2020-01-10 Revised:2020-05-13 Online:2020-12-20 Published:2021-01-11

摘要: 互联网平台向用户开放社交账号登录,在方便用户登录的同时,可通过共享用户信息提升广告定向能力。本文通过构建博弈模型,在考虑用户隐私风险感知时,研究社交账号登录对平台、广告主和用户三方的影响以及平台开放社交账号登录的决策选择。研究结果表明,因用户隐私风险感知的存在,平台不一定会开放社交账号登录。当隐私敏感用户占比较高时,若社交账号登录为平台带来定向能力提升值较高,开放社交账号登录反而会降低平台收益。此外,研究还发现,若平台开放社交账号登录,不同隐私风险感知的用户占比及平台定向能力提升值都将影响平台的广告定向能力及社交账号登录的引流效果。

关键词: 隐私风险感知, 社交账号登录, 隐私信息共享, 定向能力提升值, 定向能力

Abstract: By introducing social login, the platform can attract internet users to log in. Meanwhile, "social login" can improve the platform's advertising targeting ability because of sharing users' personal data. However, because of users' privacy concerns, social login may cause users not willing to use the platform. Hence, it is important to study the effects of internet users' privacy concerns on social login to help the platform make its social login strategy. So far, the existing literatures have not solved the impacts of user's choice of social login on the platform/enterprise's social login provision, and the literatures on platform/enterprise's choice of social login has not considered the influence of user's privacy concerns.
In this paper, the effects of Social Login on the platform's targeted targeting strategy are studied in a monopoly market. There are two types of Internet users on one side of the platform, the first type whoare called "privacy sensitive users" with high privacy concerns andthe second type who are called "privacy neutral users" with low privacy concerns.Meanwhile, there are plenty of advertisers on the other side of the platform. These advertisers choose to targeted advertise by measuring the platform's targeting ability, which is determined by advertising targeting capability and the number of Internet users on the platform. A four stage game-theoretic modelis constructed:In the first stage, the platform determines whether to open Social Login. In the second stage, the platform determines its advertising targeting capability. In the third stage, advertises determined whether to targeted advertise on the platform or not. In the fourth stage, Internet users determine whether to login the platform or not and further choose the way to login, using Social Login or Platform Account Login.
The equilibriums are derived through backward induction method. By analyzing the equilibriums, propositions were given from three thresholds. Firstly, due to the existence of user privacy concerns, it is suggested thatthe platform maynot provide social login. If the proportion of privacy sensitive users is relatively high, whensocial login brings a higher targeting promotion to the platform, providing social login will reduce the platform's revenue.Secondly, it also indicated that ifthe platform provides social login, social login has the following effects on the platform's advertising targeting capabilitywhen there are more privacy sensitive users in the market:the platform's advertising targeting capabilityincreases first and then decreases with the increase of targeting promotion. When there are more privacy neutral users in the market, strengthening targeting promotion discouragesthe platform from increasingadvertising targeting capability. In addition, with the strengthening targeting promotion, the platform's profit is concave intargeting promotion. Thirdly, it is shown that when targeting promotion brought by social login is low, social login cannot help the platform attract more users.

Key words: privacy concerns, social login, information sharing, targetingpromotion, targeting capability

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