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中国管理科学 ›› 2026, Vol. 34 ›› Issue (9): 282-292.doi: 10.16381/j.cnki.issn1003-207x.2024.1683

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是否开辟直播电商渠道?市场扩张、蚕食和搭便车效应的动态影响分析

周驰1,2, 钱勇1, 张霖霖3()   

  1. 1.天津理工大学管理学院,天津 300384
    2.南开大学商学院,天津 300071
    3.北京工商大学商学院,北京 100048
  • 收稿日期:2024-09-26 修回日期:2025-01-30 出版日期:2026-09-25 发布日期:2026-09-01
  • 通讯作者: 张霖霖 E-mail:zhanglinlin@btbu.edu.cn
  • 基金资助:
    国家自然科学基金项目(72301191);教育部人文社科基金项目(23YJA630147);北京工商大学数字商科与首都发展创新中心项目(SZSSK202209)

Whether to Open up Live E-commerce Channels? Analysis of the Dynamic Influence of Market Expansion, Cannibalization and Free-rider Effects

Chi Zhou1,2, Yong Qian1, Linlin Zhang3()   

  1. 1.School of Management,Tianjin University of Technology,Tianjin 300384,China
    2.Business School,Nankai University,Tianjin 300071,China
    3.School of E-commerce and Logistics,Beijing Technology and Business University,Beijing 100048,China
  • Received:2024-09-26 Revised:2025-01-30 Online:2026-09-25 Published:2026-09-01
  • Contact: Linlin Zhang E-mail:zhanglinlin@btbu.edu.cn

摘要:

直播电商渠道作为由直播内容和品牌驱动的零售模式,兼具价格及体验优势,与传统电商渠道形成了一定的竞争关系。基于市场扩张、蚕食效应和搭便车效应,本文研究品牌商誉水平和直播热度对品牌商开辟直播电商渠道策略的动态影响。通过建立微分博弈模型,探讨品牌商开辟直播电商渠道对其广告策略和定价策略的影响。研究发现:只有在品牌商誉对产品需求和直播热度的影响比较显著或者主播的坑位费较低时,开辟直播电商渠道对品牌商有利,并且市场扩张效应和搭便车效应均提高品牌商开辟直播电商渠道的意愿。然而,当品牌商誉对商品需求的影响较大时,开辟直播电商渠道会抑制广告投资水平,降低品牌商誉水平。开辟直播电商渠道后,品牌商会降价以缓解竞争,但在直播间销售的商品价格并不一定更低。此外,存在唯一的市场蚕食效应系数能够实现传统电商渠道和直播电商渠道的纳什讨价还价均衡。

关键词: 直播电商, 渠道策略, 品牌商誉, 直播热度, 微分博弈

Abstract:

As a retail model driven by live streaming content and brands, live e-commerce channels possess both pricing and experiential advantages, creating a competitive relationship with traditional e-commerce channels. A traditional and live-streaming dual-channel sales system is examined, comprising a brand and a streamer. The brand operates two e-commerce sales channels: the traditional channel and the live-streaming channel.

In the traditional channel, the brand enhances its brand reputation through online advertising investments. Simultaneously, the brand engages a streamer to sell products through the live-streaming channel. The popularity of live-streaming is influenced by both the brand's reputation and the streamer's effort level. Therefore, the brand considers whether to establish a live-streaming channel, modeling a differential game for both the traditional and dual-channel (traditional plus live-streaming) scenarios. Using Pontryagin Maximum Principle, equilibrium solutions for brand reputation, live-streaming popularity, and the brand's profit are derived, enabling a dynamic analysis of pricing strategies, advertising investment strategies, and live-streaming strategies.

It is revealed that brand reputation changes monotonically regardless of whether a live-streaming channel is established. After introducing the live-streaming channel, changes in live-streaming popularity are related to the initial brand reputation level. Market cannibalization exhibits two critical thresholds impacting demand in both traditional and live-streaming channels, boosting product demand in the live-streaming channel while encroaching upon market share in the traditional channel. Furthermore, upon establishing a live-streaming channel, the brand reduces product prices to alleviate competition between the traditional and live-streaming channels.

When brand reputation has a minor impact on product demand, introducing a live-streaming channel increases advertising investment and brand reputation levels. However, as brand reputation's influence grows, establishing a live-streaming channel can damage brand reputation, prompting brands to refrain from doing so. When fees are low, a lesser impact of brand reputation on product demand leads to higher advertising investment and brand reputation levels, encouraging brands to establish live-streaming channels. If slot fees are moderate, an appropriate level of brand reputation's influence on product demand and live-streaming popularity can ensure that establishing a live-streaming channel benefits the brand. Otherwise, profits from the live-streaming channel may not compensate for losses in the traditional channel, leading brands to abandon the idea of establishing a live-streaming channel. A bargaining model between traditional and live-streaming channels is established, revealing a unique negotiated market cannibalization coefficient that achieves Nash bargaining equilibrium for both channels

Key words: live e-commerce, channel strategy, brand goodwill, live-streaming popularity, differential game

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