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中国管理科学 ›› 2026, Vol. 34 ›› Issue (9): 109-119.doi: 10.16381/j.cnki.issn1003-207x.2024.2042

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考虑需求时间和空间不确定的电动救护车智能重部署

刘嘉(), 操洁, 熊毅   

  1. 中南财经政法大学信息工程学院,湖北 武汉 430000
  • 收稿日期:2024-11-13 修回日期:2025-03-02 出版日期:2026-09-25 发布日期:2026-09-01
  • 通讯作者: 刘嘉 E-mail:liujia@zuel.edu.cn
  • 基金资助:
    国家自然科学基金面上项目(72071212)

Intelligent Redeployment of Electric Ambulances Considering Temporal and Spatial Uncertainty of Demand

Jia Liu(), Jie Cao, Yi Xiong   

  1. School of Information Engineering,Zhongnan University of Economics and Law,Wuhan 430000,China
  • Received:2024-11-13 Revised:2025-03-02 Online:2026-09-25 Published:2026-09-01
  • Contact: Jia Liu E-mail:liujia@zuel.edu.cn

摘要:

救护车作为紧急医疗服务(emergency medical service,EMS)系统中的稀缺资源,其合理部署对于提高EMS质量至关重要。本文研究电动救护车的智能重部署问题,即在完成急救任务后如何根据动态变化的需求智能地重新选择部署站点,以应对呼叫请求率λ的不确定性。在本研究中,“智能”指的是通过深度强化学习方法,自动优化重部署决策以应对环境的不确定性和动态变化。现有的主流重部署决策方法通常依赖于对λ的精确估计,然而,在高度不确定的环境下,尤其是λ无法准确预测时,这类方法表现不佳。为此,本文提出了一种考虑状态观测不确定性的电动救护车智能重部署动态决策方法。首先,将EMS系统建模为马尔科夫决策过程,并基于近似动态规划理论引入基函数压缩系统状态变量,以解决维度灾难问题。其次,本文将不确定性纳入状态变量的观测中,推导出新的策略梯度计算公式,并设计了鲁棒Actor-Critic算法学习最优重部署策略。实验结果表明,鲁棒Actor-Critic算法在平均接诊时间和按时接诊率上均表现出显著优势。在此基础上,本文探讨不同充电策略对救护车性能的影响,提出针对电动救护车重部署的管理建议,为优化EMS提供理论支持和实践指导。

关键词: 深度强化学习, 电动救护车, 鲁棒Actor-Critic算法, 重部署, 不确定性环境

Abstract:

Ambulances, as scarce resources in the Emergency Medical Service (EMS) system, require rational deployment to significantly improve EMS quality. The intelligent redeployment problem of electric ambulances-specifically, how to intelligently reselect deployment stations based on dynamically changing demand after completing emergency missions is studied, in order to address the uncertainty in call request rates (λ). In this study, “intelligence” refers to the use of deep reinforcement learning methods to automatically optimize redeployment decisions in response to environmental uncertainties and dynamic changes. Current mainstream redeployment decision methods typically rely on precise estimation ofλ. However, in highly uncertain environments, especially when λ cannot be accurately predicted, these methods perform poorly. To address this, an intelligent dynamic decision-making method for electric ambulance redeployment is proposed that considers state observation uncertainty. First, the EMS system is modeled as a Markov Decision Process (MDP), and basis functions are introduced based on approximate dynamic programming theory to compress system state variables, thereby solving the dimensionality curse problem. Second, uncertainty is incorporated into the observation of state variables, a new policy gradient calculation formula is derived, and a robust Actor-Critic algorithm is designed to learn optimal redeployment strategies. Experimental results show that the robust Actor-Critic algorithm demonstrates significant advantages in both average response time and on-time response rate. Building on this, the impact of different charging strategies on ambulance performance is explored, management suggestions for electric ambulance redeployment is proposed, and theoretical support and practical guidance for optimizing EMS systems is provided.

Key words: deep reinforcement learning, electric ambulance, robust actor-critic algorithm, redeployment, uncertain environments

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