主管:中国科学院
主办:中国优选法统筹法与经济数学研究会
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中国管理科学 ›› 2026, Vol. 34 ›› Issue (4): 192-204.doi: 10.16381/j.cnki.issn1003-207x.2022.2610cstr: 32146.14.j.cnki.issn1003-207x.2022.2610

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稀缺性营销情境下考虑网络口碑效应的限量设计与优化

谭博1,2, 朱志国1,2(), 姜盼1,2, 高明1,2   

  1. 1.东北财经大学管理科学与工程学院,辽宁 大连 116025
    2.辽宁省大数据管理与优化决策重点实验室,辽宁 大连 116025
  • 收稿日期:2022-12-06 修回日期:2023-04-25 出版日期:2026-04-25 发布日期:2026-03-27
  • 通讯作者: 朱志国 E-mail:zhu_zg@dufe.edu.cn
  • 基金资助:
    国家自然科学基金面上项目(72172025);国家自然科学基金面上项目(71772033);教育部人文社会科学规划基金项目(21YJAZH130);大连市科技人才创新支持计划项目(2022RG17);辽宁省教育厅基本科研项目(LJKMZ20221606)

Quantity-limited Optimization Design with the WOM Effect in the Context of Scarcity Marketing

Bo Tan1,2, Zhiguo Zhu1,2(), Jang Pan1,2, Ming Gao1,2   

  1. 1.School of Management Science and Engineering,Dongbei University of Finance and Economics,Dalian 116025,China
    2.Key Laboratory of Liaoning Province for Data Analytics and Decision—Making Optimization,Dalian 116025,China
  • Received:2022-12-06 Revised:2023-04-25 Online:2026-04-25 Published:2026-03-27
  • Contact: Zhiguo Zhu E-mail:zhu_zg@dufe.edu.cn

摘要:

在营销活动过程中,利用稀缺效应激发消费者得到产品的欲望,来促进新产品的快速推广和销售,已经成为企业战略的一部分。限量是企业利用稀缺效应进行营销的主要方式。现阶段,对限量进行科学路径设计,尤其是对限量过程中存在的网络口碑效应还缺乏深入研究。为此,本文探讨了如何科学设计限量销售策略,构建了考虑网络口碑效应影响的利润最大化模型,利用变分法求解限量的最优数量路径,包括:分析粉丝规模、期末数量、价格等因素对数量路径以及利润的影响。并给出两种情形下数量路径的设计方法,以及在网络口碑效应影响下,企业如何对营销努力水平做出相应的决策。研究结果表明:通过数量和价格的联合优化方式,可以设计出最优数量路径以最大化企业利润;在考虑网络口碑效应影响后发现,企业利润受到正负口碑效应的交互影响;负面口碑影响力对企业营销努力水平的决策以及数量路径的设计起到关键性作用。本文将为企业实施稀缺性营销中的限量销售实践提供理论支持和决策建议。

关键词: 稀缺性营销, 限量销售, 最优数量路径, 口碑效应, 营销努力

Abstract:

With the improvement of production capacity of enterprises and the change of market structure, more and more high-tech enterprises use limited sales to provide consumers with new products. Limited sales mode is the main way for enterprises to use the scarcity effect for marketing. The limited sales approach is affected by a variety of factors, including price, fans, brand awareness, final volume, and marketing costs. However, there is a lack of research on this aspect. Therefore, a profit maximization model considering the network word-of-mouth effect is constructed, variational method is used to solve the limited optimal path, the influence of factors such as the size of fans, the ending number and price on the quantity path and the level of marketing effort is analyzed, and the design methods of the quantity path in two cases are given. And how to make decisions on the level of marketing effort under the environment of network word-of-mouth.

The model is hypothesized and described, then a differential equation is established to describe the dynamics of limited sales in the network environment, and a profit maximization model under limited sales is also established, which is solved and analyzed in two stages under the basic model of construction: Firstly, the optimal quantity path is obtained by the variational method, and then the parameter variables that affect the profit are analyzed and decided under this path. A profit maximization model considering the network word-of-mouth effect is further constructed, the influence of network word-of-mouth effect on profits, and how enterprises make decisions on marketing effort level are analyzed. Finally, a case is used to analyze and verify the practicability of the model. The conclusions point out that: 1) Under the condition that the quantity at time T is determined: first, the enterprise can set the final quantity N in advance, design the optimal quantity path according to the size of fans, and finally make a decision on the price to obtain the maximum profit; Second, by setting the price in advance, and then setting the final quantity N according to the price and the size of fans, the optimal quantity path is designed to obtain the maximum profit. By deducing the calculation, a final value N is determined which makes the enterprise profit maximum. 2) In the case of quantity uncertainty at time T: enterprises can determine the optimal quantity path through the combined effect of fan size and price. And it is given that under the situation of limited production capacity or limited edition, the optimal quantity supply decision of the enterprise is to implement the equivalent quantity in the cycle T. In both cases, the size of fans plays a key role in the design of the optimal quantity path, and efforts to expand the size of fans play an important role in the design of the acquisition of greater profits. 3) Enterprises should pay attention to the interactive impact of positive and negative word-of-mouth effect on profits. Negative word of mouth influence plays a key role in the decision-making of marketing effort level and the design of quantity path of enterprises, especially in enterprises with high brand awareness. 4) When the size of fans is fixed, in order to obtain the maximum profit, the higher the pricing, the larger the total number of sales. The results of paper will provide theoretical support and decision-making suggestions for enterprises to implement limited sales practice in scarcity marketing.

Key words: scarcity marketing, limited sales, the best quantity path, word-of-mouth effect, marketing effort

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