主管:中国科学院
主办:中国优选法统筹法与经济数学研究会
   中国科学院科技战略咨询研究院

中国管理科学 ›› 1998, Vol. ›› Issue (4): 35-40.

• 论文 • 上一篇    下一篇

基于QFD矩阵的竞争战略决策框架

沈厚才   

  1. 东南大学经济管理学院 南京 210096
  • 收稿日期:1998-06-17 出版日期:1998-12-28 发布日期:2012-03-06
  • 基金资助:
    江苏省哲学社会科学“九五”规划资助项目,项目号04-020

A Competitive Strategy Making Framework Based on QFD Matrix

Shen Houcai   

  1. School of Economics and Management, Southeast University
  • Received:1998-06-17 Online:1998-12-28 Published:2012-03-06

摘要: 借助于全面质量管理理论中的QFD矩阵,本文提出了一种顾客导向的竞争战略决策框架,它有效地将内部竞争能力与外部竞争要素放在一起进行分析与决策。文中还进一步探讨了其中的竞争要素的特征以及竞争冲击曲线理论,为有效地作出竞争战略决策提供了基础。

关键词: 战略决策, 竞争, QFD矩阵

Abstract: Based on QFD Matrix from Total Quality Management,a decision making framework for competitive strategy is developed,which combines internal capabilities and outer competitive factors for the effective strategic analysis.This paper studies the characters of competitive factors and the theory of competitive difference effect curve,which gives a basis for effectively making strategic decision by using the framework.

Key words: Strategic decision, competitive strategy, QFD Matrix