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Chinese Journal of Management Science ›› 2026, Vol. 34 ›› Issue (6): 303-318.doi: 10.16381/j.cnki.issn1003-207x.2023.0890

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Research on Ordering Behavior Decision Considering Supply-demand under Combined Behavioral Operation

Shijie Zhao1, Xuejiao Rong2,3(), Leifu Gao1   

  1. 1.Institute for Optimization and Decision Analytics,Liaoning Technical University,Fuxin 123000,China
    2.School of Business Administration,Liaoning Technical University,Huludao 125001,China
    3.School of Management,Bohai University,Jinzhou 121000,China
  • Received:2023-05-30 Revised:2023-09-27 Online:2026-06-25 Published:2026-05-22
  • Contact: Xuejiao Rong E-mail:Rongxuejiao0629@163.com

Abstract:

Given the increasing complexity of supply chain management and the increasing uncertainty of managers' decision-making environment, behavioral experiments are applied to investigate managers' ordering decisions in three environments: demand uncertainty, supply uncertainty, and supply-demand uncertainty, constructing behavioral models in the three environments based on their behavioral decisions. The theoretical model and its optimal solution under specific uncertainty, and complete behavioral experimental data collection through experimental design and decision system development are provided. The ordering decision behavior in specific experimental situations is explored by using statistical analysis methods, corresponding behavioral models with ordering behavior as an element is constructed and the validity of the models under specific situations is tested, and an anchor chasing adjustment behavior model with a learning effect is proposed by coupling the “anchoring before adjustment” and “demand chasing” heuristic strategy with the ordering behavior as the element. In addition, the ordering decision-making behavior model in the environment of uncertain supply and uncertain supply and demand is constructed, and the validity test of the model in specific contexts is carried out. Research shows that there are deviations from theoretical optimal ordering decisions, chasing behavior and anchoring behavior in single-sourcing ordering decisions under supply uncertainty, demand uncertainty, and supply-demand uncertainty environments. The ordering behavior of ordering decision makers under supply-demand uncertainty environments is influenced by the combined effect of demand uncertainty and supply uncertainty at the same time. A new expression of an appropriate anchoring coefficient is proposed in the evaluation of anchoring behavior to overcome the phase-out effect of positive and negative anchoring values of Bostain's anchoring coefficient. The predicted performance of the constructed behavioral model is better than Bostain's demand chase heuristic model and Benzion's central chemotaxis bias model in many indicators, and it can better fit the real ordering decision data.

Key words: behavioral operations, supply-demand, ordering behavioral, single sourcing, behavioral experiments

CLC Number: