Service development and on novation based on the network environment has become a new engine of the economic growth. In this paper, the characteristics of service in the network environment are first analyzed, and then the impacts of the Internet and big data on the research of service science and innovation is discussed. To meet the great social needs in China, three basic scientific problems in the future research of service science are proposed,which include the connotation and measurement of service value, elements and value generation of service resources and definition and formation of service relations. Four important research orientations of service innovation, i.e., the formation and evolution of service ecosystem, organization and coordination of service resources,association and integration of services, and operations management of social services,are also presented. Among further analysis in four important research areas, the organization and integration of heterogeneous data service resource is taken as an example to illustrate a specific problem of organizing and coordinating of service resources, and the difficulties of existing research methods are elaborated to solve the problem, and future research focuses are presented,and take the service pricing problem based on value and relationship in platform services are further taken as an example to show the research challenges on service association and integration and the possible future research directions.
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