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Research on SaaS Cloud Outsourcing Contract under Unobserved Efficiency Parameter

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  • 1. College of Business Planning, Chongqing Technology and Business University, Chongqing 400067, China;
    2. School of Economics and Management, University of Electronic Science and Technology, Chengdu 611731, China;
    3. College of Economics and Business Administration, Chongqing University, Chongqing 400044, China;
    4. School of Economics, Southwest University of Political Science and Law, Chongqing 401120, China

Received date: 2016-09-01

  Revised date: 2017-01-05

  Online published: 2018-04-20

Abstract

There exists moral hazard caused by unobserved efficiency parameter of CSP when customer enterprise is carrying out SaaS(Software as a Service) cloud outsourcing. Focused on this problem, to maximize the expected profit of customer enterprise, the outsourcing incentive mechanism is designed based on incentive mechanism design method to induce CSP to show real information and pay the optimal effort level under the circumstance of service output is the public information,but the efficiency parameter is private information. The conclusions imply that the optimal effort and service payment are the decreasing function of effectiveness parameter; the optimal contract provided by customer enterprise to CSP can be expressed by linear contract; the efficiency parameter is positively related to the payment of the fixed service payment and is negatively related to revenue sharing coefficient in the linear contract which is composed of the fixed service reward and sharing revenue.

Cite this article

TANG Guo-feng, AI Xing-zheng, DAN Bin, LI Dan . Research on SaaS Cloud Outsourcing Contract under Unobserved Efficiency Parameter[J]. Chinese Journal of Management Science, 2018 , 26(2) : 25 -32 . DOI: 10.16381/j.cnki.issn1003-207x.2018.02.003

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