面向顾客模糊性要求的服务交互价值共创研究
李小东, , 龚本刚, 张晨, 徐钰
Research on Value Co-creation of Service Interaction Oriented to Fuzzy Requests from Customers
LI Xiao-dong, GONG Ben-gang, ZHANG Chen, XU Yu
中国管理科学
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2022, (2): 234
-243
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DOI: 10.16381/j.cnki.issn1003-207x.2019.0932
