医生的信息-情感交互模式对移动问诊服务满意度的影响——基于“激励-保健”理论的分析
晏梦灵, 张佳源
How Doctors' Informative-emotional Interaction Modes Impact the Satisfaction of Mobile Consultation Service: An Analysis Based on the Motivation-hygiene Theory
YAN Meng-ling, ZHANG Jia-yuan
中国管理科学
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2019, (9): 108
-118
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DOI: 10.16381/j.cnki.issn1003-207x.2019.09.010
