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Chinese Journal of Management Science ›› 2025, Vol. 33 ›› Issue (10): 327-338.doi: 10.16381/j.cnki.issn1003-207x.2023.806

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Research on Manufacturers of Shop Live Streaming to Introduce Celebrity Live Streaming Channels

Yue Chen1,3, Yong Wang1,3, Yulan Duan2(), Jing Zheng1,3   

  1. 1.School of Economics and Business Administration,Chongqing University,Chongqing 400044,China
    2.School of Management,Zhejiang University of Finance and Economics,Hangzhou 310018,China
    3.Chongqing Key Laboratory of Logistics,Chongqing University,Chongqing 400044,China
  • Received:2023-05-17 Revised:2024-05-17 Online:2025-10-25 Published:2025-10-24
  • Contact: Yulan Duan E-mail:duanyulan@zufe.edu.cn

Abstract:

E-commerce live streaming has emerged as a prevailing trend in China in recent years, prompting an increasing number of e-commerce manufacturers to participate actively in this popular online sales mode for enhanced consumer engagement. Within the e-commerce market, two distinct types of live streaming channels have been identified: The shop live streaming channel (S-Channel) and the third-party celebrity live streaming channel (T-Channel). Over half of the e-commerce manufacturers have established their own shop live streaming channels to facilitate product sales, thus being referred to as SLSC-manufacturers throughout this paper. Despite possessing their dedicated S-Channels, these manufacturers occasionally resort to T-Channel for conducting product sales through live streams. Consequently, it is imperative for SLSC-manufacturers to devise effective strategies that enable a rational integration of T-Channel.Drawing on the real context of e-commerce live streaming, consumer uncertainty and waiting costs are incorporated to differentiate between S-Channel and T-Channel, thereby influencing consumers' preference choices and SLSC-manufacturers' decision-making regarding the introduction of T-Channels. If the SLSC-manufacturer opts against introducing T-Channel, they will solely rely on S-Channel for product sales. However, if they choose to introduce T-Channel, two potential strategies emerge: a dual-channel strategy (retaining S-Channel and introducing T-Channel) or a single-channel strategy (suspending S-Channel while introducing T-Channel). Ultimately, employing backward induction analysis enables us to determine equilibrium in both scenarios.The primary findings are outlined below. (1) Whether adopting a dual-channel or single-channel strategy, the SLSC-manufacturer can achieve higher pricing for their product by introducing a T-Channel with low waiting costs. (2) If the SLSC-manufacturer adopts a single-channel strategy (suspending S-Channel and introducing T-Channel), the final equilibrium strategy will only be influenced by the waiting cost and commission rates of T-Channel. When both the waiting cost and commission rates of T-Channel are low, the SLSC-manufacturer can achieve "win-win" cooperation with the celebrity live streamer through a single-channel strategy under the "pure commission rate" charging mode. Otherwise, the SLSC-manufacturer will not choose to introduce T-Channel. (3) If the SLSC-manufacturer adopts a dual-channel strategy (retaining S-Channel while introducing T-Channel), the final equilibrium strategy will primarily depend on consumer uncertainty regarding S-Channel, waiting costs, and commission rates associated with T-Channel, as well as charging modes for celebrity live streamers' services. When consumer uncertainty in the S-Channel is high, and both waiting costs and commission rates in the T-Channel are low, the equilibrium strategy will degenerate to non-introduction of the T-Channel under “pure commission rates” charging mode, resulting in a “lose-lose” for both the SLSC-manufacturer and celebrity live streamer. Interestingly, switching to a “commission rate & fixed fee” charging mode in this aforementioned scenario allows both SLSC manufacturers and celebrity live streamer to achieve “win-win” cooperation through that dual-channel strategy.

Key words: e-commerce live streaming, dual-channel, shop live streaming, celebrity live streaming, celebrity live streamer

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