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Chinese Journal of Management Science ›› 2022, Vol. 30 ›› Issue (8): 164-172.doi: 10.16381/j.cnki.issn1003-207x.2019.0130

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Retailer’s Pricing and Service Strategies under Consumer Value Co-creation for Co-produced Product

WANG Jun-bin1, 2, FAN Xiao-jun2   

  1. 1. School of Business, Changshu Institute of Technology, Suzhou 215500, China;2. School of Management, Shanghai University, Shanghai 200444, China
  • Received:2019-01-23 Revised:2020-03-11 Online:2022-08-18 Published:2022-08-18
  • Contact: 范小军 E-mail:ardourfan@shu.edu.cn

Abstract: The model of customer participation in value co-creation has gradually become an important tool for firms to attract consumers.Under this model, consumers are required to provide value in a production process for goods or services. An analytical model is constructed under the background of customer participation in co-production with value co-creation, and studies retailers’ pricing and service strategies by capturing key features such as customer participation preference, co-production complexity, co-production effect and hassle effect.

Key words: consumer participation; value co-creation; retailer; pricing strategy; service strategy

CLC Number: