基于在线评论和随机占优准则的生鲜电商顾客满意度测评
冯坤, 杨强, 常馨怡, 李延来
Customer Satisfaction Evaluation Method for Fresh E-commerce Based on Online Reviewsand Stochastic Dominance Rules
FENG Kun, YANG Qiang, CHANG Xin-yi, LI Yan-lai
中国管理科学
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2021, (2): 205
-216
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DOI: 10.16381/j.cnki.issn1003-207x.2019.2108
